Overview

These terms govern returns, refunds, and our money-back guarantee for Absorva Lab products sold in the United States. Our policy is designed to give you confidence in your purchase while maintaining the highest quality and safety standards for all customers.

To protect the health and safety of all our customers, we are unable to accept physical returns of any supplement or powder products once they have left our warehouse. This policy ensures that every Absorva Lab product you receive meets our strict quality standards.

Subscription Policy & Minimum Commitment

When you purchase an Absorva Lab Magnesium Glycinate subscription, you agree to a minimum subscription period of two orders, which includes your first order.

This means:

• Your subscription will process a minimum of two orders before you are eligible to cancel.

• Your first order is included as part of this minimum commitment.

• You may cancel your subscription at any time after your second order has been placed without penalty.

To cancel your subscription, please contact our customer support team at support@absorvalab.com. Cancellation requests must be received at least 48 hours before your next scheduled order processes.

60-Day Money-Back Guarantee

Every Absorva Lab Magnesium Glycinate purchase is backed by our 60-Day Money-Back Guarantee. We are confident in the effectiveness of our product, and we want you to feel completely at ease trying it.

If within 60 days of your first purchase date you have taken the product as directed and do not experience the expected benefits, simply contact our customer support team to request a refund.

How the Guarantee Works with Your Subscription

We understand that our 60-day guarantee window overlaps with your minimum two-order subscription commitment. Here is exactly how these interact:

• The 60-Day Money-Back Guarantee applies to your first order only. It does not cover the cost of your second or any subsequent orders.

• If you submit a valid refund request within 60 days of your first purchase date and meet all eligibility conditions below, your first order will be refunded and your subscription will be cancelled — you will not be charged for any further orders.

• If you do not qualify for a refund under the guarantee (for example, you have not used the product as directed), you remain bound by the two-order minimum subscription commitment.

Example: If your first order ships on Day 1 and your second order ships on Day 30, a valid guarantee claim submitted on Day 45 will result in a refund of your first order and immediate cancellation of your subscription. Your second order is not covered by the guarantee and is non-refundable.

Eligibility & Conditions

To qualify for a refund under the 60-Day Money-Back Guarantee, all of the following conditions must be met:

• Your refund request must be submitted within 60 days of your original purchase date.

• The guarantee applies only to the single-jar (one-month supply) purchase or the first order of a subscription. It does not apply to multi-jar bundles or additional subscription orders. The maximum refund amount under this guarantee is $28.00 USD, representing the cost of one jar of Absorva Lab Magnesium Glycinate, regardless of the bundle size or number of units purchased.

• You must have taken Absorva Lab Magnesium Glycinate as directed — at the recommended daily dosage throughout the trial period. We require evidence of at least 9 servings consumed.

• Your diet during the trial period must have been reasonably consistent with the product's intended use. Excessive alcohol consumption or a consistently poor diet throughout the trial period may affect your eligibility, as these factors directly impair the product's effectiveness.

• Refund requests based on taste or flavor preferences alone are not eligible. Flavor is subjective and does not reflect the product's effectiveness.

Please note: Once a refund is approved under this guarantee, you will not be able to repurchase Absorva Lab Magnesium Glycinate through our online store.

How to Request a Refund

• Email our customer support team at support@absorvalab.com within 60 days of your purchase date.

• Include your order number and a brief description of your experience with the product.

• Our team will review your request and respond within 2 business days.

• If approved, your refund will be issued to your original payment method. Please allow 5-10 business days for the credit to appear.

What Is Not Covered

Taste or Flavor

We do not offer refunds based on taste preferences alone. Flavor perception varies from person to person, and while we work hard to formulate the best possible product, this is not grounds for a refund. If you have used the product consistently and not experienced any health benefits, please contact us — we may be able to assist with a discretionary review.

Allergic Reactions

It is your responsibility to review all ingredients and nutritional information before purchasing. Full ingredient details for Absorva Lab Magnesium Glycinate are available on our website. If you have known allergies or sensitivities, we recommend consulting with a healthcare professional before purchasing. We are unable to issue refunds for allergic reactions.

Ordering Errors

Please ensure you are ordering the correct product before completing your purchase. If you believe you have made an error with your order, contact us immediately at support@absorvalab.com. We will do our best to cancel or adjust your order before it ships, but we cannot guarantee this. Once an order has shipped, we are unable to accept returns or issue refunds for ordering errors.

If you accidentally ordered more than intended, please contact us within 48 hours of placing your order and we will review your case.

Financial Hardship

We are unable to offer refunds on the basis of financial hardship. If you are currently experiencing financial difficulty, we recommend pausing or cancelling your subscription before your next order processes. Please do not continue a subscription if you are not in a position to afford it.

Shipping & Lost or Damaged Packages

Absorva Lab is not liable for goods lost or damaged by USPS, UPS, FedEx, or any other third-party courier once they have been dispatched from our warehouse.

If your order does not arrive or arrives damaged, please contact our support team at support@absorvalab.com and we will review your case. At our discretion, we may issue a replacement or refund where we determine appropriate.